Login

Privacy Policy

  • Effective from
  • September 29, 2025

At Bitsoft, your privacy and trust are our top priority. This Privacy Policy explains how we collect, use, and protect your information when you use our platform. By accessing ElevateMeAI, you agree to the practices described below.

1. Information We Collect
  • Personal Information: Name, email address, and account details when you sign up.
  • Interview Data: Video, audio, text responses, and behavioral insights captured during mock interviews.
  • Device and Usage Data: Browser type, IP address, session logs, and cookies to improve user experience.
  • Optional Information: Any feedback, uploaded documents, or preferences you choose to share.
2. How We Use Your Information

We use your information strictly for:

  • Delivering AI powered mock interview sessions.
  • Generating personalized feedback and analytics.
  • Improving algorithms and user experience.
  • Security, fraud detection, and compliance.

We do not sell your personal information to third parties.

3. Data Security
  • All data is encrypted in transit (SSL/TLS) and at rest.
  • Our systems comply with GDPR, CCPA, and other global regulations.
  • Interview videos and reports are stored securely and can be deleted upon request.
4. Data Retention
  • Free trial users’ data: retained for 90 days unless deleted earlier.
  • Paid subscription users’ data: stored for the duration of their account.
  • Deleted accounts: all associated data is permanently removed within 30 days.
  • Bitsoft is not obligated to provide or share data to its users after the termination of user account.
5. Your Rights

Depending on your location, you may:

  • Access, correct, or delete your information.
  • Request a copy of your data.
  • Restrict or object to processing.
  • Withdraw consent anytime.

To exercise these rights, contact: info@elevatemeai.com

6. Third Party Services
  • We may use trusted providers (cloud hosting, analytics) bound by strict data protection agreements.
7. Children’s Privacy
  • Not intended for individuals under 16. We do not knowingly collect data from children.
8. Changes to Policy
  • We may update this policy. The latest version will always be available on our website.
9. Contact Us

Table of Contents

Unable to find what you are looking for?

Fill out this form and share your concern. One of our representative will address your concerns.